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Privacy Policy, Security & Mailing List Info

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Click here to be added to our Mailing List     FAQ's

Sorry, We Don't Have Catalogues

Your privacy is of the utmost importance to us. We, therefore, feel you should fully understand the terms and conditions surrounding the capture and use of information on our website. This privacy statement discloses what information we gather, how we use it, and how to correct or change it.

Questions regarding this statement should be directed to us by email or phone.

Information We Collect and How It's Used - strictly for internal purposes to process your order.

Information You Provide Directly To Us - stays with us and is destroyed or deleted after a certain time period.

...via Order Form
To process your order, we require your name, billing address, phone number, email address (so that we may send you your order confirmation), shipping address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order. In general, we will try to contact you first by email and only if that fails, or if time is critical, will we try to contact you by phone. We share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order. You will not receive any promotional material by us via US mail, only email.

...via Email
Should you decide to contact us via email, we will use your email address solely to send you a reply.

...via Promotional E-mail Lists
You may receive special promotional offers via e-mail from Chocolate Fantasies.  You may unsubscribe from this list at any time or just let us know upon placing your order.

...via Sweepstakes Entry Form
To enter any of our contests, we require your name, mailing address, and email address. Should you be a winner, we will notify you via email and prize redemption instructions will be sent via postal mail to the address you gave us with your entry form. We will not use your personal information for any other purpose, but you may receive additional e-mailings.

Sharing of Information

Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities. In fact, we will NEVER rent, sell or otherwise give your name to any other company or individual.

Security

We utilize industry standard SSL encryption when accepting your credit card information during our online checkout process. In addition, we utilize the same encryption standard when transferring your credit card data to our internal fulfillment system. To further enhance our security measures, our fulfillment system is not accessible via the Internet and we delete from our web site database all credit card information within 48 hours of receipt.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Chocolate Fantasies will cover the entire liability for you, up to the full $50.00. Chocolate Fantasies will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Chocolate Fantasies while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. To contact Chocolate Fantasies in the event of unauthorized use of your credit card, please e-mail us.

Important Note: The Fair Credit Billing Act does not cover liability for automatic debit cards or check cards. At Chocolate Fantasies, we recommend using a credit card rather than a debit or check card when purchasing products online.

External Links

We may include links to other sites and if you decide to follow those links, we can't be responsible for the privacy policies and content of those sites. Generally, we will let you know when a link goes to another site.

Changes

Order information:
To make any changes to your order, please contact us via email or phone and we will be happy to assist you.  In the event your order has already been processes and shipped, we cannot make any changes or accept any returns.

Deletions and Opt-Out

Promotional E-Mail:
To unsubscribe from our promotional e-mail list, please follow the instructions printed at the bottom of each e-mail.

 

 

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Allergy Warning:  All chocolates we sell may contain and are made in facilities that use tree nuts, peanuts, soy, corn and/or dairy.

Chocolate Fantasies, 1998-2011 All rights reserved.

The contents of this web site, chocolatefantasies.com, are copyright protected.  Under no circumstances may any of our copyrighted products, name of products, text, photographs, background graphics and/or thumbnails be reproduced or used in any way without our written permission.  All of our products are represented to the best to our knowledge, however some packaging, color and products may vary slightly.  We are not responsible for manufacturers' claims on any product.  Chocolate weights and pieces per piece and/or pound are approximate.

LLK, Inc., LLK Ventures, Inc. - Chocolate Fantasies are registered names.