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|Your privacy is of the utmost importance to us.
We, therefore, feel you should fully understand the terms and conditions
surrounding the capture and use of information on our website. This privacy
statement discloses what information we gather, how we use it, and how to
correct or change it.
Questions regarding this statement should be
directed to us by email or phone.
Information We Collect and How It's Used
- strictly for internal purposes to process your order.
Information You Provide Directly To Us -
stays with us and is destroyed or deleted after a certain time period.
...via Order Form
To process your order, we require your name, billing
address, phone number, email address (so that we may send you your order
confirmation), shipping address and credit card information. We use this
information to process your order and, if any questions should arise, to contact
you about your order. In general, we will try to contact you first by email and
only if that fails, or if time is critical, will we try to contact you by phone.
We share this information, and only that information which is absolutely
necessary, with those third parties that are involved in the processing of your
order. For example, the financial institution that issued your credit card and
the shipping carrier that delivers your order. You will not receive any
promotional material by us via US mail, only email.
Should you decide to contact us via email, we will use your email address solely
to send you a reply.
...via Promotional E-mail Lists
You may receive special promotional offers via e-mail from Chocolate Fantasies.
You may unsubscribe from this list at any time or just let us know upon placing
...via Sweepstakes Entry Form
To enter any of our contests, we require your name, mailing address, and email
address. Should you be a winner, we will notify you via email and prize
redemption instructions will be sent via postal mail to the address you gave us
with your entry form. We will not use your personal information for any other
purpose, but you may receive additional e-mailings.
Sharing of Information
Aside from the previously mentioned third parties
involved in the processing of your order, we do not share your personally
identifiable information with any other entities. In fact, we will NEVER
rent, sell or otherwise give your name to any other company or individual.
We utilize industry standard SSL encryption when
accepting your credit card information during our online checkout process. In
addition, we utilize the same encryption standard when transferring your credit
card data to our internal fulfillment system. To further enhance our security
measures, our fulfillment system is not accessible via the Internet and we
delete from our web site database all credit card information within 48 hours of
Under the Fair Credit Billing Act, your bank cannot hold you liable for more
than $50.00 of fraudulent charges. If your bank does hold you liable for any of
this $50.00, Chocolate Fantasies will cover the entire liability for you, up to
the full $50.00. Chocolate Fantasies will only cover this liability if the
unauthorized use of your credit card resulted through no fault of your own from
purchases made at Chocolate Fantasies while using our secure server. In the
event of unauthorized use of your credit card, you must notify your credit card
provider in accordance with its reporting rules and procedures. To contact
Chocolate Fantasies in the event of unauthorized use of your credit card, please
Important Note: The Fair Credit Billing Act does not cover liability
for automatic debit cards or check cards. At Chocolate Fantasies, we recommend
using a credit card rather than a debit or check card when purchasing products
We may include links to other sites and if you
decide to follow those links, we can't be responsible for the privacy policies
and content of those sites. Generally, we will let you know when a link goes to
To make any changes to your order, please contact us
via email or phone and we will be happy to assist you. In the event your
order has already been processes and shipped, we cannot make any changes or
accept any returns.
Deletions and Opt-Out
Promotional E-Mail:To unsubscribe from our promotional
e-mail list, please follow the instructions printed at the bottom of each