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Frequently Asked Questions From Our Customers

Q:  How does the billing appear on my credit card?

A:  From LLK, Inc. or LLK Ventures, Inc, not Chocolate Fantasies.  We do business as Chocolate Fantasies under LLK, Inc.  Please remember this when you get your credit card or PayPal statement

Q:  Does your company keep my email address and personal information confidential?

A:  Absolutely!  We never have and never will share or sell your personal information.  The only time you'll hear from us is if we have a sale, so periodically you will receive a sale message from us by email only.  If you do not wish to partake in our sale promotions, just let us know.

Q:  Do you have any catalogues?

A:  Not at this time, but please email us to be placed on our mailing list and we'll let you know if one becomes available.

Q:  Do you sell your chocolate molds?

A:  We're sorry, but we don't.  We can't tell you where we purchase them either.

Q:  Can I have my own custom mold made?

A:  Yes, and the starting price is $250.00.  Please inquire for further details.

Q:  I want to order a large quantity of chocolates, but I can't buy wholesale because I am not a retailer.  Can I get a discount?

A:  Yes!  Click here.

Q:  May I purchase wholesale from your company?

A:  Yes!  Please read our requirements and follow the instructions on setting up a wholesale account by clicking here.

Q:  Why can't I return something I ordered?

A:  Because of the nature of most of our products, we cannot reuse them if you decide you do not want the items.  Please make sure you really want what you are ordering.  We only replace damaged merchandise that has been insured.  Click here for more information.

Q:  I didn't see a chocolate or gift on your web site that I really had in mind.  Do you have more chocolates or ideas for me?

A:  Yes!  Please email us with your request and we most certainly will help you out.

Q:  Can you send my gift anonymously?

A:  Yes.  We'll also include a gift card with your specified message as long as you keep it without malicious content.

Q:  Will my order arrive in discreet packaging?

A:  Yes, it is shipped in a plain, USPS or Fed Ex box with the return address from "LLK, Inc."

Q:  I have a serious allergy to nuts or other ingredients, do you use them on your premises? 

A:  Yes!  Please do not order our chocolates if you are allergic to nuts, dairy, corn, soy or other food productss that will make you sick!  Also, many lotions and lubricants we sell may have nut oils.  Please ask us to read the ingredients to you if you're curious.

Q:  Why is overnight shipping so expensive? 

A:  Because we use Fed Ex and they have to charge for fuel for their jets and trucks to get your package to you right on time.  You are paying for their reliability and we put your shipment ahead of the other orders and make it top priority.

EMAIL us with any other questions you may have! 

 

 

If you didn't see an item that you wanted, call or EMAIL us with your request.

Allergy Warning:  All chocolates we sell may contain and are made in facilities that use tree nuts, peanuts, soy, corn and/or dairy.

Chocolate Fantasies, 1998-2011 All rights reserved.

The contents of this web site, chocolatefantasies.com, are copyright protected.  Under no circumstances may any of our copyrighted products, name of products, text, photographs, background graphics and/or thumbnails be reproduced or used in any way without our written permission.  All of our products are represented to the best to our knowledge, however some packaging, color and products may vary slightly.  We are not responsible for manufacturers' claims on any product.  Chocolate weights and pieces per piece and/or pound are approximate.

LLK, Inc., LLK Ventures, Inc. - Chocolate Fantasies are registered names.