Q: How does
the billing appear on my credit card?
A: From
LLK Ventures, Inc. or LLK Ventures, Inc, not Chocolate Fantasies. We do business as Chocolate Fantasies
under LLK Ventures, Inc. Please remember this when you get your credit card or PayPal statement
Q: Does your company keep my email address and
personal information confidential?
A:
Absolutely! We never have and never will share or sell your personal
information. The only time you'll hear from us is if we have a sale, so
periodically you will receive a sale message from us by email only. If you
do not wish to partake in our sale promotions, just let us know.
Q: Do you
have any catalogues?
A: Not at
this time, but please email us to be placed on our mailing list and we'll let
you know if one becomes available.
Q: Do you
sell your chocolate molds?
A: We're
sorry, but we don't. We can't tell you where we purchase them either.
Q: Can I
have my own custom mold made?
A: Yes,
and the starting price is $250.00. Please inquire for further details.
Q: I want
to order a large quantity of chocolates, but I can't buy wholesale because I am
not a retailer. Can I get a discount?
A: Yes!
Click here.
Q: May I purchase wholesale from your company?
A: Yes! Please read our requirements and follow the
instructions on setting up a wholesale account by
clicking here.
Q: Why
can't I return something I ordered?
A: Because
of the nature of most of our products, we cannot reuse them if you decide you do
not want the items. Please make sure you really want what you are
ordering. We only replace damaged merchandise that has been insured.
Click here for more
information.
Q: I didn't
see a chocolate or gift on your web site that I really had in mind. Do you
have more chocolates or ideas for me?
A: Yes!
Please email us with your request and we most certainly will help you out.
Q: Can you
send my gift anonymously?
A:
Yes. We'll also include a gift card with your specified message as
long as you keep it without malicious content.
Q: Will my
order arrive in discreet packaging?
A: Yes, it
is shipped in a plain, USPS or Fed Ex box with the return address from
"LLK Ventures, Inc."
Q: I have a
serious allergy to nuts or other ingredients, do you use them on your premises?
A:
Yes! Please do not order our chocolates if you are allergic to nuts,
dairy, corn, soy or other food productss that will make you sick!
Also, many lotions and lubricants we sell may have nut oils. Please ask us
to read the ingredients to you if you're curious.
Q: Why is
overnight shipping so expensive?
A: Because
we use Fed Ex and they have to charge for fuel for their jets and trucks to get
your package to you right on time. You are paying for their reliability
and we put your shipment ahead of the other orders and make it top priority.
EMAIL
us with any other questions you may have!
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